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  Julene Hunter - Creative Works & Solutions

Own your name...or someone else will

6/22/2016

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"  Jest and youthful jollity
quips and cranks,
and wanton wiles,
nods and becks,
and wreathed smiles,  "

​MILTON
There was the gold rush. There was the land rush. And for a good while now we've been in the .com rush. And where have you been?  Ignoring it? Mistake my friend and here's why.

First a confession. I own a lot of names. Compulsion or Obsession? Let's not quibble. If in looking for names for clients I see a few good ones...I grab them. Why think about it? For $7 a year I have staked my claim.

Some of my fav's?
  • SuitPorn.com ( I sell custom menswear... hello!) I would have registered ShirtPorn too, but someone else had already done it . Damn them! 
  • FrostedPickle.com. Why? Because my 17 year old loved it. $7 a year people!
  • NodsandBecks.com and WantonWiles.com. Oh come on! Milton? L'Allegro?  He gave us "trip the light fantastic" too. Taken. Double Damn.​
I digress. Of course I own  JuleneHunter.com. It's my name. Why wouldn't I? It's my most valuable name! Why? Because no other Julene Hunter can have it! And back to this start - why don't you own your name? Or some version of it! And your kids? Them too!

​It's a little late to join the modern gold-rush, but it's still on! Go get some gold! 

Why? I'll give you a few more reasons...

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Why Facebook isn't helping your business

4/27/2016

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I love Facebook. Really I do. So don't get me wrong, but using Facebook to build your business without the proper foundational internet tools, is preaching to the choir.

What? Facebook is essentially a gated community. Unless you are already "in", you are not going to see much in that neighborhood. The internet is "open", so how does someone find you there? You already know the answer.

YOU NEED A WEBSITE! 
No-one can search for you, find you or see what your are offering unless you have a "front-door" everyone can see. Facebook is not an internet presence. So get yourself a website. NOW! If you want people to find your business. 

If you HAVE a website, Facebook is a fabulous place to share to your customers, and gain new followers. Again, preach to that choir, and make it a big one. But for new business, don't forget to update your website.
BIG MISTAKE...
​One of the biggest mistakes people make once they get a website, is to treat it like a static billboard. I have clients that make time to post to Facebook all the time, but never write in their Blog/News. 

STOP THAT! Write in your Blog first, publish the article, THEN copy that post URL ( the www.yoursite/pithy-article) and post THAT to FB. You will drive traffic back to the site, and broaden the number of people you are reaching.
FOLLOW ONE SIMPLE RULE:  If it is interesting enough for Facebook, it should be on your blog first. ​
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Branding vs marketing: What’s the difference?

1/15/2016

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Many companies, big and small, do not understand the important differences between brand and marketing.

Brand and marketing, and the difference between the two, is not just misunderstood in business. It is misunderstood in most companies and even in their own marketing departments.

Branding: a promise delivered
Common definition of a brand is that it is a "promise delivered". This is the best definition of what a brand is that I have come across in my career. You make a promise to customers and colleagues with everything you do and, to be successful, you must deliver on that promise every single time. The idea that a brand is a badge, a name or a colour is just a tiny fraction of what a brand actually is.

Your brand is "only everything" within your company. As a result, it's imperative to define what it stands for. You have to identify your target audience and what they want, say why you are better than your competitors and come up with a short statement that describes your brand's purpose.

Some businesses know what they are from day one and as long as they stay small and keep the same employees, then they may not need to repeat this exercise. However, for most firms, things change - sales drop, people leave or a competitor threatens your patch. Then what do you do? If you define what your brand stands for then it becomes easier to make decisions - who you should hire, what products to sell, how your communications should sound and even what your office environment should look like.

The key to unlocking the power of your brand is involving your employees. Take them with you through this process and have a brand expert on hand to help guide you. This does not need to be costly or take up too much time. However, once this is done, it could set up a brand strategy for your business that lasts for years.

What marketing delivers
Marketing is defined by the Chartered Institute of Marketing as "The management process responsible for identifying, anticipating and satisfying customer requirements profitably".

Marketing, then, is an integral part of your brand. It helps you to communicate the promise that you want customers and prospects to know about. Your marketing should also be based on your brand positioning, personality, values and tone of voice that have all been defined and communicated among your staff.

In essence, marketing is what you do to get your message or promise to customers, while your brand is how you keep the promise made through delivery to customers and colleagues.

What is your company’s mission?
While it’s easy to focus on specific tasks such as improving lead conversion for a client, it’s sometimes easy to forget the larger picture. In other words, your clients have their own goals and mission for their business. Will the marketing strategy you create for the client fulfill that overarching mission?

Who is your ideal customer?
It’s important to avoid making assumptions about your clients and their ideal audience. It’s important to ask for their ideal client so that you can adjust the marketing strategy accordingly. For instance, it wouldn’t be wise to target all prospective homeowners for a homebuilding company, especially if the homebuilders specialize in luxury homes. Specificity is key.

Will you be introducing new products or services soon?
As you embark on a marketing strategy, it’s important to be aware of any company updates that could affect the way you market a company or product. If you’re aware of any upcoming releases or services, you can better create a strategy for lead conversion.

What are issues that customer service regularly faces?
One of the key strategies in lead conversion is addressing common concerns among prospective buyers. When you work with the customer service department, you can accurately assess issues that you will face as crafting a marketing strategy. By familiarizing yourself with these issues, you can proactively create a marketing strategy that alleviates consumer doubts.

Who are your competitors?
By learning the specific competitors of a client, you can create a marketing strategy that is not only competitive, but aggressively reaches into the market. This will help boost your client’s lead-conversion rates, resulting in a happier client and a successful marketing strategy.

What is your voice?
One of the key factors in any marketing strategy is the voice that is used. You’ll want to stay as close as possible to your client’s voice to ensure consistency not only within their website, but throughout their marketing outreach as well. Consistency is one of the key factors that makes a powerful impression on prospective clients, improving lead conversion. If you’re unsure about a client’s voice, ask for samples so that you can embrace the personality of their business. If possible, get more than one sample so that you have more examples to pull from.

What is your specific goal?
Does the client simply want to increase exposure? Are they expecting sales to double? Improve lead conversion by 27.5 percent? By knowing the client’s specific goal, you can create a marketing strategy to fulfill that need. No matter how great of a job you do, if those goals aren’t met, the client will be dissatisfied, so being clear about this is crucial!

​NEXT ARTICLE: WHAT IS SWOT ANALYSIS?


​
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Fun J. Hilburn Gifts! 

9/15/2014

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I needed a new bag. I hated every single one  - from designs with "other-peoples-logos" to the price. Then I found these great personalized two-tone totes for $15. What?  They're HUGE and they easily fit all my J. Hilburn samples, books, and materials. I pack all of those up and keep them organized in extra J. Hilburn Shirt Bags (you know the brown ones?).  Plop them all in my new tote, and off I go. 

Well then the flood gates were opened. The next thing you know I am getting pens, mugs, signs, note pads and some tape measures. You read it right - tape measures. How perfect is that? See all the new fun stuff at my Personalized Shop for J. Hilburn Stylists. 
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More on improving your SEARCH Rankings

8/25/2014

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Now that you’ve built a great site, you’ll want people to be able to easily find and visit your site.  One way to do that is to simply give them the address (www.nameofyourwebsitehere.com) so they can go there directly.

But, of course, that only works for those people to whom you have a close enough connection to provide the address. Everyone else will find your site on Search Engines like Google, Bing and Yahoo. How can you optimize your site to ensure you appear as high as possible in the search engine rankings?

Start with the basics. Description, Titles and Keywords are critical. But keep in mind that keywords are not made out of magic (this is explained further in the Keywords help article linked above). Just because you add a keyword to your site does not mean search engines are going to find you through that keyword. If life were that easy, we’d all be rich and retired to our own private islands by now.

Get a Google Webmaster account. If Good Ink built your site, you have one!  Let's check in regularly to review your site stats. It's FREE and included in your subscription.

Use page names that are relevant to search words and phrases. The name you provide to a page is the name given to that page both in the site navigation and in the address of that page on your site. Why is this important? Because if a word is in your address it is seen as more relevant to your site by search engines. More relevant means more likely to to show up in search results.

Use keyword phrases in your links. If you link from one page of your site to another, use descriptive text for the link. For example this:

                         Read our How to Create Links article to learn how to do this on your own site.

Is better than this:

                         Learn how how to create a link by going here.

Use Titles to headline content in your site (when appropriate). Search Engines see Titles (which are tagged as H2 -- don't worry about this if you don't know what it means) as generally more important than regular text. You can add Titles to your site via Title element and via the Title section of any Paragraph element that includes a Title.

But don’t write all your text in a Title. That will make things worse for your site. You can’t trick the search engines like this, so don’t try.

Is your site relevant only to people in a certain area? Highlight that by Creating a Google Map that shows site visitors your location and by referring to the physical location of your business throughout the site where appropriate. Writing “Visit our San Francisco showroom” is better than writing “Come see our showroom.”

Use alt-text for your photos. This doesn’t work in our galleries or slideshows, but you can add alt-text to a regular picture by clicking on it and using the Advanced Option in the toolbar. This should be used to add a short description of the image. View our How to Upload a Picture instructions to see more detail on this option.

Get other sites to link back to your site. The more sites that link to your own site (as a general rule), the more Google trusts your site to be worthwhile. Think of other people linking back to your site as word-of-mouth that tells not just other people to check-out your site, but tells the search engines to do the same.

There is nothing more important to your ranking than other sites linking to you, but there is no get-rich-quick method to get links back to your site. Build interesting content and let people know it exists. Just as building a business takes work and time and effort, building traffic to a website takes work and time and effort.

Link to your own site from any other sites you may have (like a Twitter, Pinterest or Facebook profile). If you have an email newsletter, archive it via your email provider's site so that your own newsletter acts as another site linking to you. Belong to groups? Ask them to link to your site on their site.  People won't link if you don't ask them and tell them about your site! 

Maintain a Blog. A blog enables you to continually add content to your site. The search engines like to see new content on your site. So did I mention, write a BLOG!  Good Ink always builds you one.... USE IT! 

Make reasonable goals.
If you're a photographer, you are not going to show up at the top of the search results for the word photographer. If you're a florist, you aren't going to show up at the top of the search results for flowers or mother's day. 

But if you're a photographer in San Francisco, you can potentially get to the top of the list for San Francisco Headshot Photographers. If you're a florist in London, you can work to get a good search ranking for Valentine's Day Flowers, London. Focus on that. Focus on getting your site to show up in a search for your own name. Try to get the attention of bloggers who may write about your business. Encourage visitors to review your business at places like Yelp.com and on Facebook ( ONLY available if you set-up a Facebook Biz Page; See How to set up your Facebook for Business here.)

Get Reviews.Yelp, Google+ and other sites that rank your business are really important. Especially now that Google is looking to verify you as a legitimate business and source of for information. Recent studies have shown that when people land on a page and see the star by your business name, they are twice as likely to click through.

And if you want more tips, read the posts on the Good Ink Blog. This helpful article is meant to be a good place to start, but there's so much more to learn! 
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Knock Knock. Who's There?

8/21/2014

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PictureYOUR WEBSITE = YOUR ONLINE FRONT DOOR
Unless you have a site that can answer this question and drive business to you, this is no joke but a legitimate question.

Is your business on Google? 
Do clients find you on web searches? 
Wonder if you need a website? 
Want a website, but not the hassle? 
No worries. We understand and can help.

I consult to a lot of nonprofits and small businesses. I kept hearing how people hated their websites but either lacked the resources or funds to change them after investing thousands to get a site. So these sites sat online never altered because no-one knew how to edit them. It's like a front door that no-one ever answers. Who wants that?

Problem solved. Good Ink now offers websites that anyone can maintain, update and keep current - and it's all included in one price. No hidden fees. Everything is included right down to the Google analytic links and a mobile version. Start from nothing and have a fully functional site in one week! 

Whether you already own a domain name, or just need to revamp a website, Good Ink can help. From online stores, text alerts, POS system connectivity and galleries. We pride ourselves in taking the "geek" out of the design and making this critical marketing process as easy as possible. 

Once your site is designed and built to your specifications, Good Ink provides a custom 24/7 Client Portal that gives you access to editing your website at any time with simple tools to change pictures, add text or add pages.  After all - It's your website! Tell us what you want it to do for your business, and we'll figure out how to build a site that works for you.

WEBSITE  plans & pricing to suit every business >

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Better Blogging Tips and Tricks

5/14/2014

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If you had a site built by Good Ink then a Blog is in your future. Didn't get one at set-up? Call me. We'll get you up and running right away.

But you're reading this, so we'll assume you are ready to roll with that BLOG  So what do you need to know? 

  1. Find your voice. Are you sarcastic, funny, serious, professorial? How do you talk with clients? Friends? THAT is your voice. Be true to your voice and writing will come easily.
  2. Keep a list.  Somewhere, someplace, keep a running tab of ideas to keep your Blog articles fresh. Need some ideas? Ask a friend what they think you might share with them from your knowledge base. Ask a peer. Once you start this habit, you won't have enough time to write them all! 
  3. Write offline, THEN post.  If you always have to have your "site editor" open to write, you won't. Eliminate obstacles. Open a Google Doc/Word/Notepad and just start writing in there. Save and edit when inspired. Then copy the whole shebang, when you have time, into your editor. 
  4. Keep it Short Sweetheart! Blogs only work if they are short and direct.  Unless you're writing a technical document, keep it short. Use the "Read More" break in your writing after the first paragraph if it has to be longer! 
  5. Always include a picture. If you don't have one, find one. They're FREE. Did you know that within your editor when you click "upload a picture" you can search a HUGE database of pictures already loaded for you? Yup. Find one. Use it. 

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BLOG Posts - Tips to get the word out! 

5/14/2014

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Congratulations. You've opened your editor and written a BLOG (if you need some guidance on writing a BLOG post refer to "Better Blogging Tips and Tricks"). 

Once you publish those words of wisdom... what next? Why write at all if you aren't taking advantage of free social media?

Once you hit that Publish Button, your BLOG posts just sit idle, awaiting an audience.  Chances are if you have a new website, you don't have an audience yet. Here is exactly how to build an audience and get folks sharing your posts:

  1. After you hit PUBLISH, your post is Live on the web. You need to open your site ( not the editor) and go to your Blog page. There you should see your post in all its glory. Hello post! You could stop here and just hit the Twitter and Facebook Links... but that is NOT enough. (hit Twitter anyway!)
  2. Go to your live site in another tab. Now "click" on the headline of your post. Look to your navigation bar. You should see the address of your post written something like this: http://www."YOUR SITE".com/1/post/2014/05/post-title.html".  Copy that address ( now a link)!
  3. Now - open Facebook. Open "update status". Paste that link right there.
  4. Watch as FB loads your direct link to THAT post.  Do you see it there?  Now delete the link in the status bar. Your post should still be visible.
  5. Write something pithy above your post.  "Great Fathers Day ideas", etc. 
  6. Are you on a Places Page or a Business Page? Make sure to start the sharing by "liking" your post as yourself. i.e. Julene Hunter likes a Post on J HilburnNV page. 
  7. Now repeat in Pintrest, Google+, or wherever you share.... maybe even a group page?

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GOOGLE ANALYTICS WORKSHOP: 5 CRUCIAL CUSTOMIZATIONS TO BOOST YOUR E-COMMERCE SALES

3/27/2014

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IF YOU'RE NOT USING GOOGLE ANALYTICS TO ITS FULL POTENTIAL TO MANAGE YOUR ONLINE BUSINESS, YOU MIGHT BE MISSING OUT ON A WHOLE WORLD OF DATA POTENTIAL.

BY KINJAL ADESHARA

An e-commerce site is an excellent way of generating revenue with minimum physical effort--but that doesn’t mean it can thrive on its own. Tools like Google Analytics are key for your e-commerce site's survival. Access to data and the ability to analyze it are the foundation on which successful online stores are built.

Study of web analytics reports from Google Analytics can help you get useful insights into important factors like campaigns that are actually working, pages that are getting lots of attention, and products that get little response from customers.

However, in order to get all kinds of extensive metrics regarding your store, you will need to customize certain core areas of Google Analytics. Doing so will help you boost your sales, and it will also aid in increasing your site's overall value for customers.

Get ready to make the most of your e-commerce site with these five crucial customizations in Google Analytics:



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10 Things to Do When Getting Started on Pinterest

3/22/2014

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By Ryan Pinkham w J HILLIE edits by me
When it comes to getting started on Pinterest, people tend to fall into one of these three categories:

I’ve heard of Pinterest, don’t know what it is, and would like to learn more…
I understand what Pinterest is, but don’t know how to get started…
I joined Pinterest because someone told me I should, but I haven’t really done anything with it…

If you find yourself in any of these categories—this post was written for you.

Do you know how to get around on Pinterest? It’s a good idea—before you start using Pinterest to market your business—to create a personal profile to help learn the ropes. Get familiar with the language (pin, repin, boards, etc.) and explore the different pages and features that Pinterest offers.

After you’ve answered those very important questions, you’re ready to get started building your presence on Pinterest. Here are 10 things you need to do to get started…

1. Get your names straightened out
As of right now, Pinterest does not offer “official” brand pages for businesses or organizations. For that reason, things can sometimes get a little tricky when choosing the right user name for your account.

On Pinterest, there are two names you need to be aware of: your username and your account name. Your username is the name that will be used in the URL of your Pinterest page (www.pinterest.com/username), but will not be the name that is displayed on your profile.

The name that will be displayed on your Pinterest page (and will be the name that people use to search for you on Pinterest) is your account name. So if you’re setting up a page for your business, Pinterest will still ask for your “First Name” and “Last Name.” What you will need to do is fill in those fields as if your business’ name was your name. (For example, Constant Contact would fill in the account name as First Name: Constant, Last Name: Contact.)

Until Pinterest launches “official” brand pages, users will have to split their business name into the “First Name” and “Last Name” fields.



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    Julene

    Julene Hunter makes good design accessible and affordable. She co-founded two software companies,and has been practicing digital and creative arts in all its forms for over 30 years.

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© Julene Hunter retains copyright on all artwork and design created and retains rights to use for promotion purposes, reproductions, etc. Artwork and images may not be used or reproduced without the artist written permission.
Copying Images from this web-site or posting these images to another web-site, without written permission is a copyright violation, and is protected by U.S. Copyright Laws.
Photos used under Creative Commons from Robbert van der Steeg, ChrisL_AK